Dealership Insights Forum

Join our collaborative RV, Marine and Trailer industry conversation

What is the DI Forum?

A monthly meeting of minds with fellow dealers to discuss market trends, share best practices, and gain insight into how other dealers are running their day-to-day operations.

When is it?

Join the upcoming forum on Friday, April 25 at 11:30 a.m. EST/8:30 a.m. PST.

Add to Calendar

Discussion Topics:

In each session, we’ll dive into topics like market trends and data, including RECT, sales, and warranty, technology innovations, customer engagement strategies, and more.

Your Host

Don Miller

Senior Consultant at IDS

Don Miller is a senior data consultant at Constellation Dealer Group. With more than 30 years of experience in the industry, Miller provides training, consulting and analytical services to dealerships. He specializes in data analysis and works extensively to educate dealerships on adopting a data-driven decision model. Miller created the IDS RECT report, an RVDA Chairman’s Service Award-winning report. The report is used globally by dealerships to deliver better customer experiences.

Upcoming Talks:

Join

April 25

Are You Tracking the Right Service Metrics?

Learn moreHide

@11:30 am EST/8:30 am PST

Your dealership's fixed operations are essential for sustaining steady revenue and growth, especially during economic downturns. But are you measuring the right service success metrics?

Discussion questions:
• What should you be looking for in a service report?
• How are you monitoring unclaimed warranties?
• How are you monitoring technician success?

Dealership Industry Insights

Key operational benchmarks for your dealership, delivered every month.

Download Latest Report