Dealership Insights Forum

Join our monthly RV, Marine and Trailer industry conversation

What is the DI Forum?

A monthly meeting of minds with fellow dealers to discuss market trends, share best practices, and gain insight into how other dealers are running their day-to-day operations. 

When & Where:

Join us online every 4 weeks on Friday, at 11:30 am EST.

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Discussion Topics:

In each session, we’ll dive into topics like market trends and data, including RECT, sales, and warranty, technology innovations, customer engagement strategies, and more.

Your Host

Don Miller

Senior Consultant at IDS

Don Miller is a senior data consultant at Constellation Dealer Group. With more than 30 years of experience in the industry, Miller provides training, consulting and analytical services to dealerships. He specializes in data analysis and works extensively to educate dealerships on adopting a data-driven decision model. Miller created the IDS RECT report, an RVDA Chairman’s Service Award-winning report. The report is used globally by dealerships to deliver better customer experiences.

Upcoming Talks:

Join
April 26

The Impact of Warranty on RECT

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@11:30 am EST/8:30 am PST

Special Guest: Bob Scholl, Assistant General Manager at Rocky Mountain RV & Marine
May 24

The Parts Chain is Broken

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@11:30 am EST/8:30 am PST

- The parts chain is broken. Where are we seeing the breaks?
- A look at vendor numbers: who are the gold standards? What are they doing that makes the lives of dealers easier?
- What can dealers do to minimize the impact of parts chain inefficiencies?

Special Guest: Bob Scholl, Assistant General Manager at Rocky Mountain RV & Marine
June 21

Triage

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@11:30 am EST/8:30 am PST

Details coming soon.

Dealership Industry Insights

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