Survey: What Influences Repair Event Cycle Time (RECT) at Marine Dealerships?

MRAA and IDS are partnering to share a report on the top hidden factors influencing repair event cycle time at marine dealerships.

There are several known factors that influence RECT at marine dealerships: Out-of-stock parts, technician shortages and warranty authorization wait times. But given that a dealership is a complex system of many moving parts, what are some of the hidden factors that influence RECT? What commonalities do dealerships with the shortest RECT share?

Please fill out this survey to help shape the report. Your responses are completely anonymous.