RV Industry Success Stories


PETE'S RV CENTER

May 14, 2003

Ms. Patty Permuy
IDS 10901-B Roosevelt Blvd Ste 600
St Petersburg, FL 33716

Dear Patty:

I wanted to take the opportunity to tell you what a positive experience I had at last month's Atlantic City Parts and Service class.

I must admit that at first I was skeptical as to how much more I needed to learn, but now after the class I know I've only scratched the surface. My knowledge of the Parts and Service modules has greatly increased as a result of the class. The Parts purchasing RBNI function and the Service canned jobs set-up were two specific areas that will definitely benefit our operations. Your willingness to address specific questions and issues made this training experience feel like a custom fit for our dealership.

This level of advanced training is definitely the next step for a dealer after their original installation training. I am considering sending some additional personnel to the next class.

Once again, thanks for an overall good experience.

Sincerely,

Terry Shepard
President
Pete's RV Center